Phrases for IELTS General Writing Task 1: Formal / Semi-Formal Letters/ Informal

In International English Language Testing System, students can enroll for Academic and General Training tests. This blog will particularly focus on IELTS writing Task 1 for General Training students, that is, Letter writing.

Letter writing is the art of expressing your content in a brief way to the recipient, from whom you have something to say. It should be written in such a way that a reply is expected from it.

Letters are basically of three types-

  • Formal
  • Semi-formal
  • Informal

Formal Letters

A formal letter is a type of letter which is written to an unknown person for a formal kind of expression.

A minor difference between a formal and semi-formal letter is that, in formal one, the person is not your direct authority or not the person to whom you are responsible. Whereas, in the case of a semi-formal letter, the sender is the person to whom you know formally and he/she is the person to whom you are directly answerable.

Formal letters are written for this kind of purpose:-

  • For complaints.
  • For applying or resigning.
  • For making any arrangement.
  • For requesting.
  • For recommendations or suggestions.
  • For asking or telling about any kind of information.

A Sample of a Formal Letter

You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to the store manager. 

In your letter, 

  • Complain about the problem.
  • Propose action for the store you take.
  • Request confirmation that this is agreed.

So it is an example of a formal letter as it is clear that the manager of any store is not known. It will be written to the store manager formally.

Phrases for Formal letter

1. Title Phrases

The title is usually written to address the recipient. As it is known that a formal letter is written to an unknown person so usually a title phrase for a formal letter is · Dear Sir/Madame

2. Introductory Phrases

An introduction is an opening line of the letter and it is to be written very carefully as it clears the purpose of writing a letter. Firstly, a student is expected to write an indirect introduction. Then, the purpose should be written. Here, different phrases can be used according to the type of purpose

For complaining-

  • I am writing to express my dissatisfaction with.... 
  • I am writing to express my annoyance with... 
  • I am very much unhappy with... 
  • I am writing to you to complain...

For applying- 

  • I am writing in relation to the advertised position of... 
  • I am writing to apply for the position of...

For asking/telling about any kind of information-

  • I am writing to inquire about...
  • I am writing to inform you that...
  • I would like to know that...

3. Phrases in Body Paragraphs

After the introduction or after telling the purpose, it is the time to explain that purpose in body paragraphs.

These paragraphs depict the content of the letter. It is strongly suggested to refer or explain each and every point of the question in these paragraphs only. Include all the details, facts, reasons, etc. In these paras.

As per the demand of the question or the length of the content, 2-3 paragraphs should be written. A suggestion can be added in the second or third paragraph. Phrases that can be used in body paragraphs are:-

To know or to get details- 

  • I would like to know... 
  • I would be interested to know... 
  • I would like to know more about... 

To give reasons- 

  • This is due to...
  • Owing to... 
  • This is as a result of...

For suggestion-

  • It would be a good idea to...
  • Perhaps, it would be good to... 

For requesting

  • I would be grateful if you could...
  • I would appreciate it if you could... 
  • I would strongly suggest that you consider...
  • Would you be kind enough to...
  • Would it be possible to... 

Asking information- 

  • Could you possibly send... 
  • Could you please send me further details... 

For telling where and how to show-

  • You could send the abovementioned information via email or my social media platform....
  • You can contact me on my mobile number....

4. Phrases for Conclusion

After writing all the content, write the closing lines of the letter. It should be brief and concise.

A conclusion can express gratitude or it can write about expecting a reply in return. In formal letters, phrases for the conclusion can be-

For thanking- 

  • I cannot thank you enough...
  • No words can express my gratitude...
  • I would be grateful if you could...
  • I thank you for your consideration...

For expecting a reply in return-

  • Looking forward to hearing from you... 
  • I would appreciate your quick action...
  • I am eager to receive your feedback on....
  • Please respond at the earliest convenient...
  • I would like your quick reply but not later than three to four days....

5. End Phrases

At the end of a formal letter, write

  • Yours faithfully.
  • (Full name). 
  • Write the date too.

The solution to the Sample Question

Phrases used as per written are underlined

Dear Sir

I am writing to express my dissatisfaction about the defective wrist smartwatch which I bought 3 days ago from your store. I am a regular customer of your store and I have never faced such a problem.

Firstly, the main problem which I faced due to this is that its application is not working properly. Some of the features of this product are not as written on the box. It gives the heartbeat rate but I believe it’s not correct as it fluctuates with some known motion objects too. Well, maybe it's the packaged one by the company and dealt in by you, but I believe it becomes the store's duty to cheque every piece properly.

However, I believe, salespersons should give a demonstration of the packed products before selling them to the customers. I have spent a major part of my savings on it and that is huge for me. I believe it would be a good idea to contact the company for non-working pieces. I would be grateful if you could help me out by sending the replacement of the product or by just fixing the existing product. Moreover, my spent amount can be refunded too.

Kindly respond at your earliest convenience by mentioning which action would be more suitable for you.

Yours faithfully 

(Full name)

Date

Dr.Roma

Content Writer